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Contact Insignia Customer Service

How to Reach a Person at Insignia

Verified Contact Information

Toll-Free Number:

  • 1-877-467-4289
    US and Canada
Call Now
Send Message

Customer Service:

  • +86 400 670 3030
    China
  • +52 800 926 3000
    Mexico

Customer Service:

insignia@bestbuy.com

Legal:

enterpriseprivacy@bestbuy.com
Privacy Inquiries
privacymanager@bestbuy.com
Privacy Inquiries

Media:

press@bestbuy.com
Press Inquiries

Insignia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Insignia Phone Number
1 (877) 467-4289
Average Hold Time
00:02:11
Average Calls duration
6 minutes
Most Popular Insignia Email Address
insignia@bestbuy.com
Insignia Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact Insignia?

Most Popular Number:

(877) 467-4289
US and Canada
Total calls: 6 228 Issues resolved: 188 Last call: Jul 22, 2026

Insignia customer service team can be reached via 877-467-4289. This is a toll-free line for general support, comments and inquiries. If you decide to use Insignia phone number, please note that operation hours of the customer care team are Monday through Saturday from 8 am till 9 pm CT.

Insignia email is insignia@bestbuy.com. You can use it to send all kinds of inquiries to the company. However, getting in touch with support representatives via email is not the fastest option. You can use an Insignia number to make a call or BestBuy live chat as a more effective alternative to the email.
Use Insignia social media accounts such as Pinterest, Facebook, Instagram and YouTube if you prefer online communication

To contact Insignia tech support, you need to go to the company’s official website and scroll down the page until you see the “Get service and support for your product” section. It has two options: getting support in finding parts and accessories and searching for your warranty or user guide. Operation hours of the tech support as well as the operation hours of the customer support team are Monday through Saturday from 8 am till 9 pm CT.

Insignia is one of the BestBuy brands with its office located in Richfield. The full mailing address for the company is Insignia Products, 7601 Penn Avenue South, Richfield, Minnesota 55423-3645, United States.

PissedConsumer Club

Contact Information

Insignia Website:

Insignia Help Center:

Corporate Office Address:

Insignia Products
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 9:00 pm

More contact details

Summary of Insignia Customer Service Calls

6.3K TOTAL
CALLS
06:13 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Insignia?

Product/ Service Question:

  • “Defect on fridge”
  • “Error code”
  • “New tv not working”

Request for Information Question:

  • “About my tv”
  • “Need help with TV..playing movies”
  • “Support”

Return/ Replace Question:

  • “Can't pair replacement remote”
  • “Motherboard replacement”
  • “Set up with replacement remote”

Website/ Application Question:

  • “Composite issues”
  • “USB install”
  • “You tube app audio issues”

Account Question:

  • “Put my peacock in Walmart membership onto my new t.V”
  • “My washer lid is locked”
  • “C9 code”

Shipping and Delivery Question:

  • “Can't get the insignia tv to reset”
  • “Can't get the channels I would like just get news. Don't want news.”
  • “Shipping”

Staff Question:

  • “Customer service”
  • “Tv service”
  • “Customer service needed”

Payments and Charges Question:

  • “Can’t upload starz or Paramount+”
  • “C Charger”
  • “Insignia Charging cord is not working”

Cards Question:

  • “Lost card”
  • “Format an SD card on a 32 in. Tv”
  • “Bought a used TV and it has a pin number need to reset it”

Refund Question:

  • “I've ordered an 85in 4k Insignia 11/28/2023 I've never got it I need my refund asap my address is ****** asap”
  • “Refund”

Activation/ Cancellation Question:

  • “Cancel membership and need refund”
  • “Cancelar una cita”
  • “I cannot get regular channels. I want to activate my new phone to it”

Employment Question:

  • “401k”

Other Question:

  • “No hdmi”
  • “EV tv has no sound”
  • “New tv doesn’t turn on”

Compare Insignia Customer Service To

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Vizio
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4.4 out of 5

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