Tammy B Sfo

They didn’t fix my issue

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This has been a bunch of *** Ive been having issues with my tv. First Best Buy looks at it, they cant fix it.

They tell my husband theyre going to call me. They dont, I try contacting them and they keep saying that theyll email the former person that looked at the tv. Than we get sent to Insignia, who say THEY need to look at it. They dont come, we call again and ask why they dont come, they set up another appointment with Best Buy.

I am so pissed off right now.

They just keep passing my issue off to the next person. No one will take action for how long its been since I originally complained about the tv.

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Loss:
$500

Preferred solution: Full refund

User's recommendation: Don’t have an issue with your insignia tv.

Bayaya M
map-marker Toccoa, Georgia

Reset my television

Insignia - Reset my television
Good evening Sir I have insignia television is turning on and off screen is black please send technician
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Anonymous
map-marker Brampton, Ontario

Warranty

Hi there, The unit is behaving irratically, i. e. the electronic buttons, and is collecting extremely little water. However, I am thinking perhaps the air is dry due to winter and that gas fireplace is on at home. I will probably wsit until spring and if it is still collecting minimal amount of water, I will take it to Bestbuy store for repair. If possible, could you keep tge case open? I will still be within one year warranty untill next summer. Thank you.
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Lilli Pfz

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Verified Reviewer
| map-marker Cape Coral, Florida

Pair Insignia remote for LG Tv to an Insignia TV

My phone died, so I could not complete the pairing of the remote. I will try again tomorrow. Thank you.
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LynnR

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Moisture sensor

I cant find a moisture sensor for this damn junk insignia 6 cubic ft dryer what do I need to do I am feed up
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Loss:
$100
Cons:
  • Sucks

Preferred solution: Part replacing

User's recommendation: Please help

Wiktor G Muf

I need to talk some about the not working fridge

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Small fridge is not working and is still under warranty,so I need someone from factory to help me with the replacement
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Pros:
  • Nice design
Cons:
  • Failed after 11 months

Preferred solution: New fridge

Anonymous
map-marker Columbia, Mississippi

Issues with my tv remote

When I started having issues with my tv remote I factory reset my tv. And now that I reset it when the searching for remote screen comes up and it says press the home button, the button doesnt work but every other button will work. It just wont let me press the home button and go to the next thing.
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Yolanda F Ikq

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Verified Reviewer

Thank you

Insignia - Thank you
My mom Tina think these chats calls and if install the Jehovah witnesses phone numbers she think it would get spam calls on the insignia tv calls or call list
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Pros:
  • Paid for
Cons:
  • Through medicare & medicaid

Preferred solution: Apology

User's recommendation: Might.

Alex G Txh

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Verified Reviewer

Phone charging station

My telephone, not charging from MagSafe OtterBox case what should I do with your station back to the store?
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Preferred solution: My question is wise don’t charge from OtterBox case with MagSafe it cost $150 a lot of money other one station cheaper charge very easy way

Vidhi Cme
map-marker Milwaukee, Wisconsin

Brand new electric dryer stopped working

Plugged in my new electric sensor dryer it worked for 20 minutes cut off and never worked since .none
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Anonymous
map-marker Mastic, New York

Poor customer service

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Rep did not help resolve the issue and did not offer to help in any other way. Very dissatisfied customer.
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Totomajara T

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Verified Reviewer

No remote provided insignia lcd tv remote of model no : NS-LCD26-09CA

They said remote is sent but not received yet. insignia lcd tv remote control of model no : NS-LCD26-09CA
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Loss:
$40
Pros:
  • No remote provided
Cons:
  • No remote provided

Preferred solution: Deliver product or service ordered

User's recommendation: First send my remote

Anonymous
map-marker Louisville, Kentucky

Tv has a black screen

Purchased this 55in tv July of 2022. The tv now has a black screen. I did not purchase a warranty. To be honest, I've never had a tv go out or have a problem for at least 5 to 6 yrs later, some never had an issue I just upgraded. I'm very disappointed in Insignia. This is my first experience with Insignia and my last.
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User's recommendation: Spend the extra money or better yet buy another brand.

Anonymous
map-marker Green Bay, Wisconsin

Insignia voice speaker

Avoid Alarm feature no longer works, mine like most others. Please provide fix Thank you in advance for your follow up, no response from company, I will not purchase from insignia again.
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User's recommendation: Avoid Insignia

Anonymous
map-marker Louisville, Kentucky

Cannot connect to xfinity

Will not connect to xfinity, customer service would not help. Off shore customer service giving run around and absolutely no help at all.
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